Expected a smoother start but found mixed pace in training
I expected the training and onboarding to be more streamlined, but honestly what I got was a mix of useful and frustrating moments. The beginning was rushed, with some repeated content that felt unnecessary, yet at times I had to wait for support responses which slowed me down. The database setup explained well the fundamental steps, letting me get started with entry and retrieval of data fairly soon. However, I ran into some delays when trying to understand the dialer’s advanced features, as not all instructions were clear. On the positive side, the training modules were informative and the instructions gave good foundational knowledge; on the downside, repetitive segments wasted some time and waiting for clarifications interrupted my flow. Automatic updates were a benefit as they kept the system current without manual effort. Sign-up and payment processes were okay with timely invoicing. Overall, I expected a more efficiently paced experience but acknowledge that there was enough utility within the training that I can apply going forward. The mix of waiting and repetition made me adjust my initial expectations against actual delivery.