Expected a smoother sequence of steps, got something close
I anticipated a more linear and intuitive process for accessing the software. The onboarding seemed somewhat fragmented, with occasional jumps between steps that felt out of sync. The initial sign-up and invoicing mechanism were straightforward and well-documented, which I appreciated. However, accessing features like the dialer and the database required multiple redirects, which disrupted the flow. I did find the training materials helpful in clarifying some of these complexities, though it would have been better if the setup steps were arranged in a more coherent order. The automatic updates happened efficiently without disrupting my workflow, which was a positive aspect. Overall, my experience aligned with my expectations in terms of software capability, but the sequence and accessibility of features could use refinement to enhance usability and minimize confusion during onboarding.