Expected a smoother sequence, got a jumbled mess
I was hoping the software onboarding steps would be arranged in a logical way that builds understanding gradually, but that's not what I found. Instead, several features seemed to pop up before I'd even set up the basics, which made everything confusing. At one point, I had to go back and forth between screens just to find what I was meant to do next, and that disrupted my workflow. Honestly, I expected a more intuitive flow that eases users through each stage but was met with disjointed steps that didn’t help me access the software effectively. It felt like they rushed this part without considering users new to remote workflows.