Expected a smoother sequence but overall okay
Looking back at the training and onboarding, I had assumed the steps would be organized more intuitively, but it wasn’t bad by any means. I anticipated a step-by-step process that would flow logically from sign-up to mastering the calling tools and database features, but some parts seemed to jump around, which made it slightly confusing at first. However, after working through the sessions and receiving telephonic support, things started to fit together better. The automatic updates sometimes introduced minor interruptions, but they also kept the software current. Reflecting now, I can say the overall experience was fairly positive, though I do think a more streamlined order in the module delivery would’ve saved me time and reduced the trial-and-error I faced early on. So it met my needs but with room for improvement in how it’s structured, which I hope future users find enhanced for a quicker ramp-up.