2 out of 52 of 5Verified purchaseSales and pre-purchase
expected a smoother process but got the opposite
I thought signing up and going through sales would be something quick and well-ordered but honestly, it felt all over the place. Instead of a clean sequence from introduction to payment, I found myself skipping between chats and the website to confirm basic info which was a bit confusing. The order of steps didn’t seem logical; first signing up then getting detailed info felt upside down considering how I usually expect a demo or clear explanation initially. The wait times for feedback on queries were longer than hoped and that made the whole process frustrating. At least invoicing was clear once finally received, but everything before that felt jumbled.