I had hoped the sign-up and invoicing steps would follow a more logical order, but unfortunately, th

I had hoped the sign-up and invoicing steps would follow a more logical order, but unfortunately, th

I had hoped the sign-up and invoicing steps would follow a more logical order, but unfortunately, this was not the case. From what I had seen before, I expected to complete payment smoothly and then get all the software access details without delay. Instead, I encountered a piecemeal approach where information arrived in bits at irregular intervals, which felt frustratingly disorganized. The training steps felt somewhat out of sync with the access I had been granted, leading me to wonder why they didn’t streamline the sequence better. I have explained this concern multiple times to myself and others considering such products because it seemed like a basic expectation to have a sensible order from signup to using the dialer and database. The process never felt as seamless as I needed it to be, particularly because I wanted to focus on the workflow rather than administrative back-and-forth. At the least, the sign-up was successful, but the overall pre-purchase flow definitely fell short of reasonable expectations.