Expected a smoother onboarding, got less polished training
I was really hoping for a training and onboarding experience that matched what I had grown used to with other remote workflow software I used before. With WFHI, though, I found the onboarding a bit less intuitive. The training sessions felt somewhat generic and lacked the detailed hands-on guidance I expected. The sequence of the modules didn’t flow as smoothly as I’d anticipated, which made it harder to get comfortable with the features like the database management and dialer tools. That said, the automatic updates seemed to work fine in the background, and the sign-up and invoicing part was straightforward enough. But comparing to what I had experienced earlier, the onboarding really felt like it could have been more streamlined and user-focused to help new users transition quicker. I appreciate the effort but expected better based on others I’ve used.