Compared to other training platforms I've experienced, the onboarding flow here felt a bit rigid and

Compared to other training platforms I've experienced, the onboarding flow here felt a bit rigid and

Compared to other training platforms I've experienced, the onboarding flow here felt a bit rigid and less interactive than I was hoping for. The training content itself was somewhat generic and didn’t dive very deeply into how to optimize the dialer or database features, which was disappointing since I wanted practical tips to streamline remote work. Even the initial software setup felt slower than usual, with some features not clearly explained in the sessions. On a positive note, the telephonic support was available when I needed guidance, and it had a polite tone even if not very proactive in solving issues. Overall, I was expecting a more hands-on approach and a learning path tailored to common user challenges. While the training did get me started, I had to rely a lot on trial and error outside the formal sessions, which impacted my enthusiasm to commit completely to the software.