Expected a smoother fix, got stuck in delays
When I first signed up for the training and onboarding, I expected clear guidance through the steps, especially important as I was new to managing remote workflows. However, when things went wrong during the initial setup, the system wasn’t nearly as helpful as I had hoped. The troubleshooting resources were sparse, and it often felt like I was left to figure out problems on my own, which slowed down the entire process. One positive point is that the interface during onboarding was somewhat intuitive, making initial navigation easier, but that doesn’t fully cover the frustration caused by the lack of responsive tools for fixing unexpected issues. Overall, the training modules did cover basics but didn’t prepare me for practical hiccups. I needed more live support or at least some prompt automated assistance which, sadly, was lacking. There were updates promised that were meant to fix bugs, but those took their time arriving, adding to the inconvenience. I appreciate the effort but expected the onboarding experience to handle difficulties more effectively, so it fully supported new users through the rough patches instead of stalling their progress.