Expected a smoother experience, but some delays were noticeable
I initially thought the sign-up and onboarding would be a straightforward process without much waiting or repetition. While the initial form filling was quick and clear, I found myself repeating certain steps during the setup of the calling tools, which was somewhat frustrating. Waiting times were minimal during the database setup, and updates mostly happened in the background without interrupting my workflow. However, the dialer sometimes lagged when connecting calls, causing brief delays that were unexpected. The telephonic support was helpful, though I had to wait longer than expected to reach an agent the second time I called. Overall, the balance between fast and slow moments gave me a mixed feeling about efficiency. I appreciate that some automation tried to speed the process, but uneven performance made the experience only average. I hope future updates will iron out these inconsistencies since the potential is certainly there.