Expected a smoother daily experience but mostly solid
My expectations going into the training and onboarding with WFHI were that I’d have a really smooth workflow each day once setup was done. Initially, the onboarding was clear and straightforward, with the training covering necessary functions like the calling tools and database setup. However, as I started using the software day to day, I noticed some minor quirks—features sometimes didn’t respond as quickly as I thought they would, and the automatic updates occasionally caused slight interruptions to my flow. It wasn’t bad enough to be frustrating but made me cautious about relying on it for uninterrupted work. I’m still figuring out if these minor issues are a phase of getting accustomed to the system or something more persistent. Overall, though, I’d say the software meets most of what I expected and the continued support means I’m hopeful that any further kinks will be ironed out soon.