Expected a smooth start but some bumps showed through
When I first signed up for the training, I imagined a seamless onboarding that would take me from zero to confident fairly quickly. The initial steps were clear enough, and I appreciated how the software guided me through setting up my profile and understanding the dashboard. However, things became a little complicated when I reached the section on using the dialer tool. There were some glitches, and I had to spend extra time figuring out how to make calls as intended. Support helped eventually, but it wasn't immediate. Despite these hiccups, the training material was quite thorough, which helped me push through the difficulties. Overall, I’m moderately satisfied: the process wasn't flawless as I hoped, but it wasn't entirely disappointing either. It felt like a learning curve with some avoidable stops. If they could streamline the dialer onboarding and step sequence, the experience would definitely be better. Still, I’m able to get some useful workflows going thanks to their platform and training support.