Expected a smooth process, got daily hassles
I expected a straightforward setup and consistent performance after I signed up, but my experience was quite disappointing. The software did not behave reliably on a daily basis; there were frequent issues with the dialer and database features that should have worked seamlessly. Onboarding was slower than promised, and lack of clear guidance made the process frustrating. Updates seemed to cause unexpected changes without proper warnings, adding to the disruption. I found the telephonic support unhelpful at times, which didn’t ease my concerns. The initial description had set much higher expectations for ease of use and support, but what I got was regular problems and inconsistent functionality. Invoices and payments were processed properly, which was the only positive I can confirm. Overall, the day-to-day usage failed to meet what was offered upfront, which is quite disappointing for software of this kind.