Expected a smooth process but got something else
Before signing up, I was told the sign-up and invoicing system was straightforward and without hassles. During the initial sales conversation, I was given the impression that I would get immediate access to the software after payment. However, the waiting period turned out to be longer than I had expected, with multiple steps that weren’t clearly explained in advance. The support team did help me eventually but the time taken felt disproportionate to what was promised. I’m not sure about the ongoing updates, as I haven’t had the chance to test them fully. Despite this, the dialer feature was as described in some parts, which I must concede was okay. But overall, the pre-purchase expectations and the actual experience left me somewhat doubtful about choosing such a system again soon.