Expected a slow start but got going surprisingly quick
I had this feeling it might take some time to get into the entire training and onboarding flow, especially since I hadn't used similar software before. But actually, the process wasn't as slow as I was expecting. The initial setup was straightforward, and the instructions were clear enough that I could progress without much back-and-forth. Within just a couple of days, I was navigating the calling tools and familiar with the database features, which was more than I had anticipated. That said, the training does cover quite a bit, so it does take your attention to absorb everything. The updates came automatically as promised, and I didn't notice any major disruptions there. I'm not usually the type to rave about onboarding, but this one quietly got me where I needed without hassle, though I didn’t find it super exciting either. Telephonic support was available if I hit a wall, though I only needed it once. Overall, my expectations were kind of low on how fast I could be up to speed, but the setup and training flow moved me along better than I thought it would. It felt like a steady pace instead of a drag, which was good enough for me.