expected a simpler start than what i got
Looking back at my experience with WFHI compared to the previous tools I used, I expected a smoother initial setup. The software offered more features than I was used to, which was a plus, but that also meant the onboarding took longer and was a bit more complicated. Payment and invoicing were straightforward, similar to other services. Over time, the training helped and the dialer worked well during my week of testing. However, the learning curve was steeper than I anticipated given my past experiences, so my expectations didn’t quite match the reality. Still, I appreciate the automatic updates improving things gradually and the support was decent enough.