Expected a simpler pre-purchase process, found it somewhat more detailed
I had assumed the sales and pre-purchase phase would be a quick affair focused mostly on selecting a software package, but the WFHI experience turned out to be more involved than I expected. They provided a thorough explanation of the software’s core calling tools and database features right at the start, which was great to reduce uncertainty. However, the depth of information meant I took more time than anticipated to decide my exact needs, as I wanted to understand the nuances before signing up. The sign-up and invoicing went smoothly, better than similar software solutions I’ve tried in the past. So, while initially I thought it would be a straightforward transaction, it ended up giving me a deeper understanding that helped me get set up correctly the first time. For someone looking for a simple, quick check-out, this might be a bit more involved than expected, but it was helpful for my peace of mind.