Expected a seamless start, got a confusing journey
I had pretty high hopes before signing up, mainly because I wanted a software that could really simplify remote workflows. The onboarding flow was a bit clunky though, it took longer than expected and some features weren’t intuitive at all. The database function was okay, that part worked smoothly without much hassle. But when it came to the calling tools and dialer, things started to be frustrating — calls wouldn’t connect properly and updates didn’t fix it quickly enough. I did appreciate the telephonic support was quick to pick up and somewhat helpful, that’s the one thing I can say was fine. Payment and invoicing processed without glitches, which was good. Overall, by the end of my trial, I felt less confident because it didn’t really meet my initial expectations that were based on their product description. It’s not completely useless, but definitely not what I thought I was getting into.