Expected a quicker start, but setup took longer
When I initially signed up, I was expecting to be able to get started with the calling tools within a day or two based on the platform’s overview. However, the actual onboarding process required navigating several steps that were not clearly outlined, so it took roughly a week before I could comfortably use the dialer and database features. The training materials were helpful but assumed some prior knowledge which slowed my progress initially. Telephonic support was available and mostly helpful, though wait times were sometimes longer than anticipated, which added to my frustration. On the positive side, automatic updates came through smoothly without interrupting my workflow, which I appreciated. The invoicing system was well structured and easy to manage but getting to that point involved the same gradual learning curve as the rest of the platform. In comparison to what I expected, the process was slower and required more self-driven exploration. While some elements worked as intended and the software itself functioned without many bugs, the initial experience was not as seamless as I hoped. I can see the value in the tools provided once familiar with them, but the early stages demand patience. Overall, my experience balanced out to mixed due to the contrast between expectations and actual timelines.