Expected a quicker start, but overall it was okay
I had expected the sign-up and invoicing process to be smoother and faster than it turned out. Initially, I thought I would quickly get past the onboarding and start using the calling tools and database features immediately. However, setting up the workflow took longer because the training sessions, although comprehensive, required several revisions to fully understand the flow. The software itself was intuitive once I got going, which helped speed things up over time. The billing and payment process was accurate but included steps I hadn't anticipated, which delayed things slightly. Despite this, the customer support was accessible when needed and guided me through the payment questions. So while I expected to be running everything in a couple of days, it ended up taking maybe double that. I’m fairly satisfied considering the outcome, just wish the initial start phase had been a bit more streamlined.