expected a quicker start but it took too long
I was really hoping to get started quickly with the wfhi software and training but honestly it took way longer than I thought. Signing up was straightforward enough, but then the onboarding dragged on with some confusing steps that made me wait for telephonic support to help me figure out a few things which added to the delay. I expected the training videos to cover more basics, but instead I had to jump around to find what was actually useful for my daily tasks. The dialer and calling tools didn’t feel intuitive at first either, so it wasn’t a smooth start. I know these things take some time, but I thought the whole setup would be faster given the promises about onboarding ease. The support was okay when I finally got through, but the wait and back-and-forth felt frustrating because I was eager to use the database feature right away. On the plus side, automatic updates seemed to keep things current after I was set up. Still, the initial journey could have been less bumpy to match what I was expecting based on the information shared beforehand.