Expected a quicker start but got good value for the wait
When I first signed up, I presumed the whole setup process would be pretty quick and straightforward, but it actually took a bit longer than I expected to get fully going with the software and training. The initial sign-up and invoicing were easy enough to deal with, but as I went through the onboarding modules, some parts required more time and repetition to fully understand. The training was helpful and well-structured, but I had to spend additional hours practicing with the calling tools and dialer to feel comfortable with them. Also, some automatic updates introduced new features that required me to adapt my workflow, which added to the adjustment period. However, once I cleared those initial hurdles, the database features matched well with my remote work schedule and helped improve my efficiency. The telephonic support was responsive whenever I reached out for help, though I wish it could have been available with shorter waiting times. Overall, while it took longer than I expected to hit my stride, the support and software functionalities made the experience valuable. I’m fairly satisfied, and I think the waiting time is a reasonable trade-off for the solid foundation built here.