Expected a quicker start but got a usual setup delay
I expected to get going with the software much sooner based on what I understood from the sales communications. I anticipated that the onboarding would be straightforward and quick, but in reality, it took longer to complete the initial setup and database integration. The training sessions helped but did not speed up the process as much as I’d hoped. It felt like some steps could have been clearer in the pre-purchase explanation. Having said that, once fully operational, the software itself did work as advertised. What was missing was maybe more upfront clarity on the full time commitment needed before you’re fully functional.