Expected a quicker pace but setup had delays
I expected onboarding to be faster than what actually happened. The training covered everything, but I had to listen and repeat some modules more than I wanted, and there were some unnecessary waits between sessions. The calling tools worked fine once everything was set up, but the database feature took too long to configure properly which slowed me down. Automatic updates sometimes caused a pause to figure out what changed. On the positive side, telephonic support was helpful when I had issues, so I wasn’t left hanging. Overall, the experience had a mix of good and less efficient parts compared to my initial hopes.