Expected a more logical training order than what was provided
When I signed up, I was expecting the training and onboarding steps to follow a more logical and progressive order. However, I found that some modules were presented out of sequence, which caused confusion and made it harder to build on what I learned previously. For example, the explanation of the dialer appeared before fully understanding the database features, which didn’t feel intuitive. The software interface itself was fine, but the training made it difficult to reach proficiency quickly. I hoped there would be a clearer roadmap, as the onboarding felt somewhat disorganized. While some assistance by support was available, the inconsistency in training flow impacted my overall satisfaction with the initial setup experience. I believe a revised order could improve how users adapt to using the software effectively.