expected a lot more than this

I thought since I had used other remote workflow software before, this would be easier or smoother. Honestly, the onboarding felt clunky and not as explained in the training videos. The sign-up process was okay though, straightforward enough, at least that was one thing I can say worked fine. But once inside, the dialer often lagged and it was frustrating to not find calls connecting as they should have. The database feature seemed promising on paper but actually got in my way since the search wasn't very intuitive. Automatic updates kept disrupting my workflow since they came without much notice. Overall, I expected a more polished and user-friendly experience compared to what I was used to; sadly, it didn't quite get there. I might consider looking elsewhere next time rather than sticking with this long-term.