5 out of 55 of 5Verified purchaseSupport and communication
Expected a lot more from support but was stuck in repetitive calls
I thought telephonic support would quickly sort out my issues, but instead, I ended up explaining the same problem multiple times. They did answer clearly, but had little new to offer beyond the initial explanation. Waiting for responses on the phone was tiring, and it seemed like no one had a full picture of my account or the software quirks I faced. I anticipated more streamlined help but was met with repetitive steps that wasted time rather than ended problems. After several calls, I didn’t feel much closer to a proper solution, just more wearied by the back-and-forth.