Expected a lot; got mostly what I hoped
Going into the purchase, I hoped to find software and training that would clearly support managing remote workflows without too much hassle. The sales process was informative enough, answering my questions thoroughly though sometimes with a delay in responses. The sign-up and invoicing parts were smooth, and the onboarding training gave good guidance, though I had to explore some features on my own. I felt confident by the end because the calling tools and database features worked as expected for the most part. My one reservation is that some advanced options weren’t as intuitive as I thought they’d be, requiring more time to learn. However, the automatic updates and telephonic support have helped me keep things running effectively. Overall, the experience gave me what I expected with a little effort, so I’m satisfied but aware there’s room to improve first-time ease.