Expected a longer wait but got going fairly quickly
I had expected my onboarding with WFHI to take longer based on initial research, but the training and setup process surprised me by moving faster than anticipated. The onboarding covered the main calling tools and the database feature comprehensively, which took some hours over a few days. While these steps were thorough and sometimes required revisiting certain training modules for clarity, the whole experience didn’t drag on unnecessarily. The sign-up and invoicing were transparent and smooth, meaning I had no delays from those aspects. Alongside that, telephonic support was available when I needed quick help with the dialer settings, which helped me get fully operational sooner than I expected. All told, although I prepared for a slow ramp-up, I was able to start using the software effectively in a reasonable timeframe, balancing thoroughness with efficiency in the process.