Expected a longer setup but it kicked off quite quickly
Before purchasing, I thought getting started with the software would take a while due to the complexity of remote workflows and calling tool setup. I anticipated a drawn-out onboarding with several sessions and a lot of back-and-forth. However, once I signed up, the sign-up and invoicing process was surprisingly fast and fairly painless. Training was concise but thorough, and I was able to get the dialer and database features running within a few days. The automatic updates kept things current without needing manual intervention, which was a welcome relief. The only thing missing, in my opinion, was a bit more personalized explanation during the very first setup; the standard training was good but more one-on-one help could have been better. Still, compared to my expectations, the entire process was smoother and faster than I thought it would be, letting me focus on using the system rather than waiting on setup steps to finish.