5 out of 55 of 5Unverified experienceTraining and onboarding
Expected a hassle but onboarding was quite smooth
Before trying WFHI’s training and onboarding, I was used to clunky setups with other platforms that were all over the place and hard to follow. This time, despite my usual skepticism, it was way more organised. They laid out the steps for switching between the database and the calling tools clearly, and the training sessions weren’t just dry slides but practical. Even the automatic updates integrated well without interrupting ongoing tasks, which I was pleasantly surprised about. Compared to previous experiences, this felt more streamlined. It had everything I expected and actually delivered a bit more clarity on how to manage the dialer alongside workflow management, which was useful.