Expected a guided start, but you left me to discover things
When I first signed up with WFHI, I was expecting a very structured onboarding and training process. I figured there would be step-by-step tutorials or mandatory classes to get me fully ready to use their software and calling tools efficiently. However, what actually happened was quite different. You provided the basic framework and a few helpful resources, but a lot of the deeper understanding I needed to operate the dialer and database came from figuring things out on my own. This was a bit frustrating at first because I felt unsure and had to experiment quite a bit to get comfortable. Still, I appreciated the flexibility to explore at my own pace and the automatic updates that kept improving the system without interrupting me. I think a bit more initial guidance would help new users like me feel confident sooner, but I did manage to piece it all together and get going well eventually.