Expected a full guide, got a mixed bag of clarity
My experience with the training and onboarding was fairly mixed. Initially, I thought the sessions would be comprehensive enough to make me confident about navigating the software alone. However, while some parts were clear and well-explained, others felt rushed or skipped over quickly. For example, I appreciated the sections introducing the calling tools, but the database feature briefing left me uncertain about practical day-to-day use. The pace was sometimes inconsistent, leaving me unsure about the overall flow. By the end of onboarding, I was able to use the basic functions, but not entirely comfortable with more advanced ones. Aside from a few confusing modules, the training provided a decent start but didn't fully meet my expectations for confidence. I guess I will need to explore more on my own to become truly proficient. It wasn't bad, just not as solid as I hoped. I'd say it was more of a foundation than a full competency builder.