Expected a formal experience, got a friendly vibe instead
Before signing up, I imagined their training and onboarding would be very formal and strict, maybe a bit stiff. But it turned out the training was really casual and informal, like chatting with a friend who’s explaining things at your pace. The onboarding steps were straightforward but covered exactly what I needed without making it feel overwhelming. I especially liked how they kept it light and engaging rather than dry lectures. Plus, they answered all my questions patiently, which made the whole process feel more relaxed. I was expecting a more rigid and structured style, but the friendly vibe made it easier to absorb and use the software right away. It felt like the perfect balance to prepare someone without bogging them down with jargon or too much pressure.