Expected a faster start but faced some waiting
I was prepared to complete the sales and pre-purchase steps efficiently based on the initial descriptions I read. The sign-up interface was straightforward, which met my expectations. However, the onboarding training required a few repeated sessions before I fully grasped the dialer usage, which caused some unforeseen delays. Additionally, there were instances where I waited between updates to the software before I could proceed with database tasks, which was slightly frustrating. Though telephonic support was accommodating, the times I needed real-time assistance occasionally didn’t align neatly with their support hours. Despite these setbacks, the overall system functionality was on par with what was promised. The experience involved more back and forth than anticipated, but by the end, I felt able to work through the platform comfortably. The learning curve was simply a bit steeper than I expected from the outset.