Expected a bit more guidance but it’s mostly good
I went into this expecting the software and training to be mostly plug-and-play, with minimal setup headaches. What I got was a mostly smooth experience but definitely some aspects I had to work out for myself, especially in understanding how the database feature fits into my workflow. The calling tools and dialer worked as I hoped, which was a solid win. Some configurations weren’t spelled out clearly early on, so a bit of trial and error was needed, which was fine but not quite what I’d imagined. The automatic updates ran seamlessly, so once I had the basics down, the system stayed current without extra effort. Sign-up, invoicing, and payments all went as expected with little fuss. I’d say the experience was quite positive, though a bit more structured help in the early stages would have made it even better.