Expected a bit more clarity but overall felt confident enough
Before purchasing, I had some doubts about how the whole remote workflow software and training would actually suit my needs. I was expecting very detailed explanations and maybe a bit of hand-holding during the initial sales conversation. By the end of it, I felt fairly confident about the product and the support available, even though some aspects weren't fully clear to me at first. The sales process was generally professional, with answers to my questions, but sometimes I felt the details about updates and ongoing support could have been explained better. I appreciated the directness and the demo they provided, which helped a lot. There was a small reservation about how easy billing would be, as it wasn’t fully discussed. Still, I could see the software having potential for my workflow. Overall, the experience met most of my expectations with minor gaps, so I would consider buying from WFHI again but I'd want a bit more clarity upfront next time.