expected a bit more but service had its moments too
When I first signed up for the wfhi system, I was really hoping for quick and seamless access to all the tools promised on the website. The actual sign-up process was fairly easy and the invoicing was straightforward, which matched nicely with my expectations for smooth onboarding. However, when it came to support, I found things less reliable at times; calls for help sometimes took longer to be acknowledged than I wanted. The dialer and database features generally worked fine and made organizing workflows simpler, so those parts met what I was led to believe. Automatic updates were a bit hit or miss — fine on some days but occasionally disruptive on others. Overall, the responsiveness of their team was a mixed bag. They definitely tried to help when I reached out but the consistency varied. So, while the experience delivered on some fronts, like easy access and functional tools, the level of support fell short of what I was expecting based on initial impressions. It’s usable, but maybe not quite as polished as I hoped.