Expected a bit less confidence than I ended up having
I started the training a bit wary, honestly not sure if I’d understand all the steps for setting up and managing the database and the dialer. But as the sessions went on, I found myself getting more comfortable, especially once I got the hang of the calling tools and how the automatic updates kept everything running smoothly without me needing to intervene. It was kind of a relief to have the telephonic support available whenever I hit a snag, though I didn’t need to call them too often. By the end, I felt like I could handle the system on my own, which was better than I expected since I was initially nervous about managing the software and invoicing process. I guess it shows how well the training was paced — it wasn’t overwhelming, and it looped back to important stuff enough times that I really felt confident to use the whole setup.