2 out of 52 of 5Verified purchaseSales and pre-purchase
Expectations were higher than the experience
I thought the sales and pre-purchase process would give me more confidence about the software's capabilities. The initial explanations were clear, but as I moved forward, the clarity and assurance I expected diminished a bit. The signing up seemed straightforward but lacked the detailed walkthrough I hoped for. I was expecting more from the demos regarding actual usage hours and how responsive the system is day to day. By the end, I felt rather neutral and uncertain about whether it would fit my workflow seamlessly. Not exactly disappointed, but the confidence level was definitely lower than anticipated after seeing the system in action. So, the overall feeling was that the sales set a stage I’m not sure was entirely matched.