Expectations vs reality - sales mein bahut confusion tha
Maine jab pehli baar WFHI ki sales team se contact kiya tha, toh mujhe laga ki sab kuch bahut smoothly hoga. Sign-up process casual lag raha tha, par wo smoothly chalna chahiye tha. Par jab maine invoice aur payment ka process samajhne ki koshish ki, toh bahut zyada delay aur confusion hua mera. Unka onboarding flow bhi complicated laga, kahin pe clarity nahi thi ki next step kya hai. Kuch tools jaise dialer bhi initial trial mein chal nahi rahe the, jiski wajah se frustration badh gaya tha. Jab maine support ko phone kiya, toh unka response time thoda slow laga aur har baar nayi cheez explain karani padti thi, jo mujhe bore kar raha tha. Kuch automatic update ke changes bhi mujhe samajh nahi aaye, aur mujhe lag raha tha ki main khud se zyada questions hi kar raha hoon. Poore experience mein mujhe ummeed thi ki main jab bhi help lunga, us waqt sab clear ho jaayega, par aisa nahi hua. Ab mujhe soch kar lagta hai ki agle baar main fir WFHI ka hi help loonga ya nahi, is baare mein thoda confused hoon. Sab kuch thoda better hona chahiye tha, warna time waste ho jata hai. Kya lagta hai tumhe ki har baar itna struggle karna zaroori hai?