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WFHI review

Expectations vs reality mein kaafi difference tha

2 out of 52 of 5Verified purchaseSupport and communication

Expectations vs reality mein kaafi difference tha

Maine socha tha WFHI ka support system kaafi smooth aur responsive hoga, par unfortunately daily basis pe kuch issues aaye. Jab tak main onboarding mein tha, toh sab kuch theek-thaak chal raha tha, call support se bhi ek do baar baat hui jo thodi si madad mili. Lekin jaise jaise main apne dialer aur software ko roz use karta raha, waise waise delays aur responses mein inconsistency dikhi. Database updates waqt par nahi aaye, iska effect mere daily work pe padta tha. Par haan, jo basic functions hain, wo theek-thaak chal rahe thay, dialer thoda theek work karta raha hai week ke last tak. Lekin jo maine expect kiya tha - ki support mujhe jaldi aur effectively meri queries deal karega - wo exact waise nahi mila. Telephonic assistance thoda weak tha aur kabhi kabhi call drop ho jate the. Billing aur sign-up process thoda complicated laga, clear instructions nahi the. Overall, mujhe lagta hai ki WFHI ke software aur especially unka communication support mein thoda improvement ki zarurat hai.

Tanmay NayakMadhya Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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