Expectations toh theek the, par kuch confusion bhi rahi
Maine socha tha ki training aur onboarding process clear aur seedha-saadha hoga, lekin actual mein thoda mix experience raha. Account setup karne ke baad basic training toh samajh mein aayi aur dialer system use karne mein bhi zyada mushkil nahi hui. Par jab database feature ko integrate karne ki koshish kari, toh mujhe zyada guidance nahi mili aur kaafi cheezen khud se samajhni padhi. Jo onboarding instructions diye the, wo thode general lage aur actual workflow se thoda mismatch bhi hua. Jaise ki automatic updates aate rahe lekin kabhi-kabhi inke effects clear nahi the ki system par kya impact hoga. Support team se madad lene ki koshish ki, par jawab kabhi-kabhi generic type laga, jo ki meri queries ke liye thik nahi tha. Isliye training ke baad bhi maine kuch aspects ko independently explore kar ke hi samajhne ki koshish ki. Overall, onboarding ne mujhe ek base toh diya, par confidence fully nahi build kar paya, kaafi cheezein abhi bhi self-taught lagti hain. Shuruaat ke dinon ke darmiyan mujhe laga ki system complex nahi hai, par details ki kami ne frustration badhai. Agar training thodi aur detailed aur actionable hoti, toh shayad better hota. Par product ke features jo samajh aaye unka istemal karne mein support thoda madadgar raha.