Expectations thodi high thi, par overall experience acha tha
Mujhe laga tha ki telephonic support se main immediately solid help paungi, kyunki pre-purchase mein kaafi queries thi mere paas. Training ke dauran mujhe laga ki support expected jaisa thoda slow tha initially; mujhe khud se database aur dialer ke advanced features explore karne pade, jo thoda frustrating tha. Par jaise-jaise main software mein kaam karti gayi, mujhe samajh aaya ki woh jo automatic updates hote hain, wo actually kaafi helpful hain for daily improvements. Overall, support ne meri expectations ko pura kiya mostly, lekin thoda disappointment tab hua jab mujhe apne zyada se zyada solutions khud dhoondhne pade. Payment aur invoicing process clear tha, jisse mera onboarding thoda asaan hua. Main kahungi ki yeh experience expected ke kareeb tha par thoda aur proactive assistance honi chahiye thi.