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WFHI review

Expectations thode high thay par support ne kaam to kiya

3 out of 53 of 5Verified purchaseSupport and communication

Expectations thode high thay par support ne kaam to kiya

Maine shuru me socha tha ki call support mujhe pura confident dega ki saara software smoothly chalega. Thoda reliable lagta hai jab kisi ko turant madad mil jati hai jab dikkat aati hai. Dialer aur database feature ko setup karne me time laga, aur kuch baar support ko dobara contact karna pada, jo thoda frustrating tha. Lekin finally unka telephonic support ne kaafi madad ki, problem solve kar di. Mera issue tha ki mein expect karta tha continuous guidance milegi throughout onboarding, par wo consistent nahi thi. Invoice aur payment process simple aur quick tha, wo acha laga. Automatic updates ne bhi zyada disturbance nahi di, jo ek relief tha. To conclude, mujhe laga ki support pura nervousness remove nahi kar saka, but kam se kam basic level pe kaam to hua. Jo bhi challenges aaye, woh solve hone lag gaye jaise hi unki team ke saath regular touch me raha. Mujhe lagta hai agar wo thoda proactive support dete, toh zyada better hota, par fir bhi overall experience mein kuch positive tha jo maintain raha.

Swapnil SenguptaMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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