Expectations theek thi, milne wala support kum tha
Main soch raha tha ki jab support ke liye call karunga to mujhe immediate solution milega aur zyada baar apni problem nahi batani padegi. Lekin asal me hua yeh ki baar baar mujhe apna case dobara explain karna padta tha, jaise ki samajhne mein dikkat ho rahi ho. Waiting time bhi kaafi lamba tha, aur ek baar toh lagbhag 10 minutes tak line par raha, jo mera time waste karne ke barabar tha. Turbo dialer aur calling tools ke samay bhi kisi tarah ki optimization ke bare me zyada useful suggestions nahi mile, bas standard instructions repeat kiye gaye. Mujhe lag raha tha ki main jab help chah raha tha to samajh kar mujhe jaldi guide karenge, par yeh nahi hua. Database integration ke baad bhi jab maine call ki support ko, toh unke jawaab thode vague the aur mujhe fir se apni taraf se solution dhundhna pada. Payment aur invoice process sahi tha, lekin support ki wajah se overall experience thoda disappointing raha. Main soch raha tha ki prompt aur thoughtful communication milega, par waha repeat karne ka mood nahi bana tha mujhe. Agar baat correct tarah se samajh kar aur jaldi respond kar di jati to behtar hota.