Expectations theek the, par baar-baar support ki zarurat padi
Jab maine pehli baar sign-up aur pre-purchase process ko dekha, toh mujhe laga tha ki sab kuch straightforward hoga aur training easily samajh aayegi. Lekin actual mein mujhe baar-baar telephonic support ko call karna pada alag-alag issues ke liye, jo thodi frustrating thi. Payment aur invoice system ne acha kaam kiya aur ye main positive point bataunga. Lekin jo maine expect kiya tha ki training aur software access itne clear honge ki help ki ratatnahin padegi, wo sambhav nahi hua. To main yeh kahunga ki jab bhi main next time product use karunga, mujhe support ki zarurat padegi fir se, jo shayad sabke liye nahi suit karta.