Expectations se zyada mila, help ki zarurat kam thi
Maine socha tha ke shayad mujhe onboarding aur usage mein bahut help leni padegi, par sach kahun toh main kaafi independent thi pura process ke dauran. Sales aur pre-purchase ke time jo details di gayi thi, waise hi software simple aur easy-use tha. Pehle toh mujhe laga tha ke support team se baar-baar contact karna padega, par training thorough thi aur updates ke saath software steady chala, is kaaran mujhe zyada assistance nahi chahiye thi. Database manage karna aur dialer ke functions seekhna bhi utna mushkil nahi tha. Payment aur invoicing ka system bhi straightforward tha, isliye main in cheezon mein rukawat feel nahi kar rahi thi. Mujhe ab lagta hai ki main khud ba khud use kar sakti hoon bina jyada madad ke. Agar future mein bhi koi dikkat aayi toh support team ki call karungi, par abhi tak is level pe meri zarurat kam hi hai. Bas yehi ummeed thi jo mila, aur thoda sa aage badhke.