Expectations se thoda upar niche hua
Jab main WFHI ka software lene ke baare mein soch raha tha, toh maine samjha tha ki sign-up process thoda smooth hoga, par kuch din tak mujhe thodi dikkat face karni padi. Har roz jab main software use karta, toh dialer kabhi sahi se connect kar leta aur kabhi nahi. Database ka integration theek tha, par calling tools kabhi hang karte the. Support team ko call karna acha tha par kabhi response slow tha, toh frustration hoti thi. Training sessions the, par unme bhi kabhi unclear explanations milti thi, jisse confusion hota tha. Invoicing aur payment system straightforward tha, bas kabhi kabhi delayed emails aati thi. Yeh sab mila ke mujhe lagta hai ki overall experience thoda mixed tha, jaise kabhi smooth chal raha tha aur kabhi rukawat aa rahi thi. Main iska use karta raha, par har din ka experience same nahi tha. Mujhe aisa lagta hai ki agar software aur support dono thoda consistent hon, toh better hoga. Filhaal, yeh system thoda thoda kaam karta hai, par perfect nahi hai.