Expectations se thoda kam: software access frustration
Maine socha tha software aur access itna easy hoga ki bina zyada soche sab kuch mil jaayega, par aisa nahi hua. Main database aur dialer tools dhundhne me kaafi time waste kar rahi thi kyunki interface mujhe complicated laga. Labels aur wording clear nahi thi, jisse confuse hona pada ki kaha click karna hai. Initial sign-up aur invoicing process to manageable thi, lekin jab daily use ki baat aayi, toh alag alag sections me properly guide nahi kiya gaya. Training sessions bhi kuch adhure lage, jo basic samajh deti, par practical cheezein skip kar di. Support system okay tha, par telephonic help lene me thoda time lagta tha aur priority assistance thoda slow tha. Overall, software me jo expect kar rahi thi usse thoda kam mila. Shayad agar thoda aur simple aur straightforward hota toh better experience hota.